Senior Support Service Engineer

As a Kronos/UKG Dimensions Technical Support Specialist, your role will involve providing expert-level support, troubleshooting system issues, and managing configurations for Kronos Workforce Central (WFC) and UKG Dimensions. You should possess strong SQL skills, deep knowledge of WFC modules, and a successful track record in resolving complex technical challenges. Key Responsibilities: - Provide advanced technical support for Kronos WFC & UKG Dimensions. - Diagnose and resolve system performance issues & data discrepancies. - Manage system configurations, integrations, and interfaces. - Write and optimize SQL queries for Kronos/UKG databases. - Ensure seamless functionality across WFC modules (Timekeeping, Attendance, Scheduling, etc.). Qualifications Required: - 5+ years of experience in Kronos WFC & UKG Dimensions support. - Expert troubleshooting & analytical skills. - Hands-on experience with system configurations & integrations. - Proficiency in SQL & database management. - In-depth knowledge of WFC modules. If you have experience with UKG Pro (Kronos Cloud), it would be considered a preferred skill.,