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Atlassian
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Senior Support Engineer, Cloud Migrations

Senior Support Engineer, Cloud Migrations

Atlassian

8 - 13 years

30 - 35 Lacs

bengaluru

Posted:None| Platform:

Apply

Skills Required

unix linux ldap active directory windows saml ssl software services python system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

","responsibilities":"

Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
Jumping on to calls with customers to provide updates on migration.
Engage support teams across multiple regions and/or cross functions within Atlassian like CSM , EAs, Devs for best outcomes towards the customers migration project
Contribute to the creation and review of knowledge articles
Participate in release readiness activities

","qualifications":"

8+ years of experience in support, software services, and/or system administration for a large end-user community
2+ years of experience working with enterprise customers in a high touch model
Database skills, with the expertise to write and update SQL queries with ease
Expertise to write Scripts (Python, bash/shell)
Experience with SSO, SAML, LDAP, Active Directory, SSL, etc
Experience with Splunk
Experience with APIs and REST calls
Worked with different operating systems, such as Linux, Unix, and Windows.
Knowledge of networks
Experience supporting Java, especially the JVM components
Ability to handle problems, learn new technologies, and enthusiasm to evolve as a technical expert
Experience working in an Enterprise environment or with Enterprise customers
Exhibit team-oriented and the ability to work with several people and roles
Experience in server-to-cloud migrations an added advantage

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

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Senior Support Engineer, Cloud Migrations