Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Chennai
>
BNP Paribas
>
Senior Support Analyst - Technical IAM Engineer - L2 Support

Senior Support Analyst - Technical IAM Engineer - L2 Support

BNP Paribas

3 - 8 years

4 - 9 Lacs

Chennai

Posted:1 month ago| Platform:

Apply

Skills Required

Infrastructure Maintenance SAILPOINT Cyberark OS Linux RHEL Windows Server Middleware

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Purpose
Support for the technical IAM Infrastructure (Sailpoint)is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests.Responsibilities
Direct Responsibilities

Infrastructure Maintenance

Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check

Check and remediationexploration errors, Authorization, Servers integration

Provisioning check and remediation on servers to meet KPI expectations

Infrastructure/ Application availability & monitoring

Incident Management:

First user contactSupport users in the resolution of incidents (ServiceNow/Email)

Incident analysis and resolution

Entry point for Expert escalation

Contribution to continuous production optimization (curative and preventive)

Service Requests managementSupport people of end user queries (ServiceNow/Email)

Strong hands-on experience on Web and Application servers

Provide technical leadership and Propose improvements related to the support activity (job performance, service request, production incidents)

Good knowledge on Incident/Change/Problem management process (ServiceNow).

Have good knowledge on setting up monitoring of servers through Dynatrace tools

Contributing Responsibilities

Contribute to the knowledge transfer with Paris OPS teams

Contribute to the definition of procedures and processes necessary for the team

Help build team spirit and integrate into BNP Paribas culture

Contribute to the regular activity reporting and KPI calculation

Contribute to continuous improvement actions

Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Technical & Behavioral Competencies
Knowledge of ITILGeneral IT infrastructure knowledgeStrong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.)

Particular knowledge and experience with IAM tool SAILPOINT/ Cyberark - Entreprise Password vault

Good written and spoken English

French speaking will be appreciated

Measure and identify areas for improving Quality and overall Delivery

Able to communicate efficiently

Good Team Player

Specific Qualifications (if required)

Strong infrastructure skills Cloud & OPEN (OS Linux RHEL, Windows Server, Middleware, etc.)

SailPoint expertise.

LDAP IDM knowledge nice to have

Strong interest in Incident Management with analytical and investigative skills

Skills Referential
Behavioural Skills(Please select up to 4 skills)AdaptabilityAbility to collaborate / TeamworkClient focusedAttention to detail / rigorTransversal Skills:

(Please select up to 5 skills)Analytical AbilityAbility to understand, explain and support changeAbility to manage a projectAbility to develop and adapt a processAbility to develop others & improve their skillsEducation Level:Master Degree or equivalentExperience LevelAt least 3 years

More Jobs at BNP Paribas

BNP Paribas is hiring For Senior Support Analyst!

Bengaluru

4 - 8 yrs

INR 10 - 19 Lacs

Senior Support Analyst

Bengaluru

4 - 8 yrs

INR 10 - 18 Lacs

Java Full Stack Developer - Looking For Immediate joiner

Chennai

6 - 11 yrs

INR 0 - 1 Lacs

BNP Paribas is looking For a Product Owner!

Chennai

8 - 13 yrs

INR 15 - 25 Lacs

Full Stack Engineer

Chennai, Tamil Nadu, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BNP Paribas

Banking

Paris London

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Support Analyst - Technical IAM Engineer - L2 Support