Senior Software Engineer - Backend - Multi-Product Platform (Customer Journey)

The Sr Software Engineer role at Abnormal Security within the MPP organization involves being a feature lead for the Customer Journey (CJ) team. This team focuses on optimizing the customer onboarding process and enhancing the initial user experience of Abnormal's products. As a Sr Software Engineer, you will play a crucial role in building systems that streamline onboarding processes, reduce manual steps, and accelerate time-to-value for customers. Your responsibilities will include full-stack development, collaborating closely with cross-functional teams, and directly influencing customer experience outcomes. Your primary responsibilities will revolve around technical delivery and operational excellence. This includes building and iterating on product offerings, APIs, platforms, frameworks, and tools to ensure a world-class user experience. You will be accountable for designing, developing, and maintaining feature buildouts that contribute to system stability and reliability. Additionally, you will participate in code and design reviews, as well as team-wide on-call rotations, to uphold quality standards and ensure error-free code. Communication plays a vital role in your role, as you will need to effectively engage with team members, provide updates, discuss challenges, propose solutions, and collaborate with product managers, designers, and engineers. To excel in this role, you should possess at least 7+ years of industry experience as a Sr Software Engineer with a strong foundation in software engineering. Your futuristic mindset should enable you to anticipate growing system needs and make informed decisions that align with long-term goals. You should demonstrate a growth-oriented approach, seeking to increase impact, responsibility, and ownership over time. Proficiency in writing production Python code, working with Postgres databases, system design, and building resilient, scalable applications is essential. Attention to detail, code quality, testing, and performance are key attributes that you should prioritize in your work. Your ability to make practical trade-offs, propose technical solutions, write technical design documents, and lead their adoption will be highly valuable. Furthermore, familiarity with Golang, airflow orchestration, ChatGPT, Cursor, and other GenAI productivity tools are considered nice-to-have skills. Strong communication skills, mentorship capabilities, and the ability to work autonomously and asynchronously with remote collaborators and stakeholders are essential for success in this role. Your contributions to team-wide engineering practices, knowledge sharing, and professional development activities will be crucial in driving positive impact within the organization.,