Posted:2 days ago|
Platform:
On-site
Full Time
Role: Site Reliability Engineering (SRE)
Location: Bangalore (Hybrid)
Duration: Full Time
This is a senior role with development skills. Must have strong CI/CD pipelines experience.
The expected deliverables for this Role are:
1. Development and Management of CI/CD and IaC Pipelines:
o Build, enhance, and maintain automated pipelines to support infrastructure deployment and maintenance for CX platforms.
2. AWS Environment Management:
o Ensure stability, scalability, and compliance of AWS environments supporting the CX Cloud.
3. Automated Defect Remediation Solutions:
o Deliver automated systems for defect discovery, analysis, and remediation to improve infrastructure reliability and reduce manual intervention.
4. Defect Resolution Process:
o Maintain a consistent, reusable, and efficient defect remediation workflow, including updating status and documentation in Jira and CDETS.
5. Pipeline Implementation Using Specific Tools:
o Create and manage GitHub Actions workflows.
o Create and manage CloudBees CDRO pipelines using JavaScript and/or Groovy.
6. Reporting and Documentation:
o Provide scheduled reports (weekly status, progress updates, quality reviews).
o Deliver solution documentation, knowledge transfer materials, and any training related to defect remediation workflows.
7. Service Level Compliance:
o Meet agreed service levels for timeliness (delivery of user stories/defects within weekly cycles) and quality (less than 10% defect rate in delivered work).
The work product for this role will include:
1. Automated CI/CD and IaC Pipelines:
Fully developed and operational pipelines built using GitHub Actions and CloudBees CDRO, enabling automated deployment and maintenance of infrastructure.
2. AWS Environment Configurations and Management:
Documentation and configurations ensuring AWS environments are stable, scalable, and compliant with best practices.
3. Defect Remediation Solutions:
Automated tools and scripts that detect, analyze, and resolve infrastructure defects, integrated with Jira and CDETS for tracking and status updates.
4. Technical Documentation:
o Solution designs and architecture documents.
o Defect remediation procedures.
o Knowledge transfer materials and training documentation for ongoing maintenance.
5. Status Reports and Metrics:
Regular (weekly/monthly) progress and performance reports detailing completed tasks, SLA adherence, defect resolution rates, and pipeline health.
6. Updated Jira/CDETS Records:
Detailed logs, comments, and attachments documenting each request's lifecycle from discovery through remediation and validation.
Summary: the work product is a combination of automated infrastructure tooling, operational cloud environment management, defect remediation deliverables, and comprehensive documentation and reporting to support SRE teams.
BayOne Solutions
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