Senior Service Engineer/Area Service Manager

KHC Healthcare India

5 - 7 years

7 - 9 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

field service service documentation processes CRM tools medical devices automation systems

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Service Engineer/Area Service Manager

Location:Mumbai

Independently manage
installation, calibration, maintenance, and repair
of assigned equipment/systems at customer sites across West India region.
Provide
on-site and remote technical support
to customers, ensuring high uptime and operational efficiency.
Analyze service issues, identify root causes, and implement effective solutions.
Maintain detailed service logs, reports, and documentation in compliance with company policies.
Train end-users on operation and basic maintenance.
Collaborate with cross-functional teams to improve service strategies and escalate critical issues.
Participate in Foreign & Domestic service training programs to keep up with new technologies and product updates.

Degree/Diploma in Engineering (Electronics / Instrumentation preferred)
Minimum
5+ years of hands-on field service experience
, preferably in diagnostics, medical devices, or automation systems
Strong
problem-solving skills
and ability to work independently
Excellent
verbal and written communication
skills
Ability to manage priorities and deliver under pressure
Willingness to travel extensively (regional/national, as needed)
Familiarity with CRM tools and service documentation processes

Opportunity to work with cutting-edge technologies and leading global brands
Be part of a high-performance service team focused on customer satisfaction
Regular training and growth opportunities

More Jobs at KHC Healthcare India

Senior Service Engineer/Area Service Manager

Mumbai

5.0 - 7.0 yrs

INR 7 - 9 Lacs

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