We currently have a career opportunity for a
Senior Technical Consultant
to join our team located India.
As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities.
Responsibilities:
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Salesforce Service Cloud Development:
- Develop custom solutions on Salesforce Service Cloud using Apex, Visualforce, and Lightning Web Components (LWC).
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Integration Development:
- Design and implement integrations between Salesforce Service Cloud and third-party applications using REST/SOAP APIs.
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Customization & Configuration:
- Customize Salesforce Service Cloud features like Case Management, Omni-Channel, and Service Console according to client needs.
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Automation:
- Implement process automation using Salesforce tools like Process Builder, Flows, and Workflow Rules.
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Testing & Deployment:
- Write unit tests, perform code reviews, and ensure smooth deployment through Salesforce DX and change sets.
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Performance Optimization:
- Optimize code, queries, and configurations to improve system performance and scalability.
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Collaboration & Code Documentation:
- Collaborate with stakeholders to gather requirements and document solutions, ensuring clarity and alignment.
- Salesforce Certified Platform Developer I/II.
- Experience with Salesforce Service Cloud implementations.
- Familiarity with Agile/Scrum methodologies.
- Knowledge of Salesforce security model and best practices.
- Experience with CI/CD processes in Salesforce development.
WHO WE ARE
.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you ll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we re not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Incplies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Required Skills & Experience:
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Salesforce Development Expertise:
- Strong experience with Salesforce Apex, Visualforce, and Lightning Web Components (LWC).
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Integration Skills:
- Experience integrating Salesforce with external systems using REST/SOAP APIs and middleware.
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Salesforce Customization:
- Proficient in customizing Service Cloud features such as case management, Knowledge Base, Omni-Channel, and Service Console.
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Automation & Tools:
- Experience with Salesforce automation tools (Flow, Process Builder, and Workflow Rules).
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Version Control & Deployment:
- Familiarity with version control systems (Git) and deployment processes using Salesforce DX and change sets.
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Problem-Solving & Debugging:
- Strong debugging skills to troubleshoot and resolve complex Salesforce issues.
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Collaboration Skills:
- Ability to work with cross-functional teams and clearly communicate technical concepts to non-technical stakeholders.
