Senior Resolution Coordinator(Customer Support)

As a Customer Care Senior Resolution Coordinator at Walmart Global Tech in Chennai, you will be responsible for handling a high volume of incoming calls, chats, and emails from customers, stores, and associates. Your main goal will be to provide excellent customer service by answering questions and resolving issues efficiently. To excel in this role, you should have 1 to 4 years of relevant customer service experience. Strong written and verbal communication skills are essential, along with the ability to interact professionally with customers. You must also be capable of managing multiple tasks simultaneously to ensure timely resolution of customer inquiries. HR Reference: Sanjay Kumar should be mentioned in the top right corner of your resume when applying for this position. Walk-in interviews are scheduled for May 28th only (Wednesday), and a call letter is mandatory for participation. Please note that only candidates within the specified experience range and relevant job profile should attend the walk-in drive. Candidates applying for this role must hold a full-time graduation degree (No Diploma). If you have previously attended an interview at Walmart Global Tech, you are eligible to reapply after a gap of 6 months. The walk-in drive will take place at Walmart Global Tech, 3rd floor, Tower -B, Cactus, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu 600119. Feel free to share this job opportunity with your friends who have relevant work experience and encourage them to mention the same in their resume during the walk-in drive.,