Job
Description
The responsibilities for the position include: - Conducting research and monitoring news to identify relevant research data. - Providing training to new team members and existing staff. - Creating records for the assigned area of responsibility. - Communicating and liaising with internal and external departments to resolve data queries, including direct interaction with customers. - Maintaining Political Records for all levels, monitoring upcoming elections in respective countries to update relevant records. - Sourcing, creating, and maintaining World Check related news records for various crime categories. - Implementing automation to improve work practices and efficiencies. - Utilizing available tools and support to enhance content quality during daily operations. - Handling client requests and ongoing projects for respective areas. - Ensuring data quality, accuracy, timeliness, and completeness according to company standards. - Testing new database/application releases and providing expert user feedback when necessary. - Taking end-to-end ownership of client queries for the respective markets. - Adhering to change control procedures, Content Operations standards, and current data policies and procedures. In terms of scope and impact, the role involves: - Being accountable for the quality of the team's and individual work, delivered within agreed timeframes and quality standards. - Delivering all assigned work within set parameters of timeliness, accuracy, and completeness. - Working independently within a defined area, taking ownership of problems within the scope of knowledge. - Making recommendations for process improvements to the immediate manager. - Making decisions within the guidelines set by World-Check. The required technical/professional skills and competencies include: - Effective internal and external communication skills. - Ability to work under pressure and manage high volumes during busy seasons. - Strong understanding of Financial Markets/NEWS/Current happenings with attention to detail. - Awareness of news and general knowledge is beneficial. - Excellent attention to detail, eagerness to learn, and ability to multitask. - Basic computer knowledge, including Microsoft Office. - Strong knowledge of datasets, products, and data flow. - Bachelor's degree required. - Proficiency in training new team members and existing staff on World Check Guidelines. - Ability to guide the team in responding to client queries. - Preparation of training modules while collaborating with global locations. LSEG is a leading global financial markets infrastructure and data provider, focusing on driving financial stability, empowering economies, and enabling sustainable growth. The company values integrity, partnership, excellence, and change, which guide decision-making and actions. Working at LSEG offers the opportunity to be part of a dynamic organization across 65 countries, where individuality is valued, and a collaborative and creative culture is fostered. The company is committed to sustainability and supporting sustainable economic growth. LSEG provides various benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. Please review the privacy notice provided by London Stock Exchange Group (LSEG) for information on personal data handling and rights as a data subject. If you are submitting as a Recruitment Agency Partner, ensure that candidates applying to LSEG are aware of this privacy notice.,