Senior Quality Analyst

About the Role

Senior Quality Analyst

Key Responsibilities

• Lead 

  QA strategy and execution

   for multiple concurrent projects.
• Mentor, manage, and upskill a team of 

  45 QA professionals

  .
• Define and maintain

  test strategy, test plans, test cases, and

  test reporting templates

  .
• Perform 

  manual testing, regression testing, and exploratory testing

   across applications.
• Track, analyze, and close defects using 

  JIRA.

• Conduct 

  RCA sessions

   to reduce recurring defects and improve quality outcomes.
• Actively participate in 

  Agile ceremonies

   (planning, reviews, retrospectives, stand-ups).
• Drive 

  continuous QA process improvements

   and explore 

  AI-enabled testing

   opportunities.
• Communicate with 

  clients, product managers, and global stakeholders

   to ensure alignment.

Required Skills & Qualifications

• Bachelors in 

  Computer Science/IT/Software Engineering

   (Masters preferred).

• 69 years of experience

   in software QA (Manual Testing – Web/Mobile).
• Strong knowledge of 

  Agile/Scrum, SDLC, STLC, Defect Life Cycle

  .
• Expertise in 

  test planning, execution, and defect tracking

  .
• Hands-on experience in 

  functional, regression, exploratory testing

  .
• Strong communication & leadership skills to manage teams and client interactions.
• Ability to prepare and present

  test summary reports, execution dashboards, defect metrics (Defect Density, Defect Leakage, Defect Removal Efficiency), Test Coverage reports, and Sprint QA status reports

  for stakeholders and clients

Certifications

• ISTQB Certified Tester (Foundation/Advanced)

   – 

  Mandatory

  .
• Preferred: CSM/PSM (Agile Certification) and/or AI-related QA certifications.

Good to Have

• Exposure to 

  test automation tools

  (Selenium, Cypress, Playwright).
• API testing knowledge (

  Postman, Rest API

  ).
• Hands-on with

  performance testing tools (JMeter, LoadRunner)

  .
• Familiarity with

  security testing tools (Burp Suite, OWASP ZAP)

  .
• Familiarity with 

  CI/CD pipelines, performance testing, & cloud platforms (AWS/Azure/GCP).