Senior Process Executive (Customer Service- Voice Process)- Ghaziabad

Job Details:

Designation: Senior Process Executive

Job Level: JL 2A

Job Location: Ghaziabad (Work from Office)

Experience: 1-2 years

Shift: Day Shifts

Week Offs: Need to Flexible of week off (Sunday fixed off and 1 rostered off from Monday to Saturday).

Notice Period: Immediate to 15 Days

NOTE:

• We need full time graduates only with good communication and should be comfortable for Work from Office (Ghaziabad).

• Need to have good communication in Hindi and English.

• Effectively executes take calls of clients customers
• Resolves query/issues as per deliverables outlined
• Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met
• Maintains voice quality as per standard agreed
• Handles repetitive calls and strives for target maximization in order to meet quality standards

📧 Interested candidates please share your updated resume and below details to anguluri.pravallika@infosys.com

Details:

Name:

Contact Number:

Email I'd:

DOB:

Total Years of Exp:

Relevant Years of Exp:

Current/ Previous Company Name:

Notice Period:

Current Location:

Preferred Location:

Current CTC:

Expected CTC:

Flexible for shifts:

Graduation:

Post-Graduation (If applicable):