Job
Description
Role Overview: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Key Responsibilities: - Lead a large portfolio of margin expansion programs with a commitment to delivering a world-class return on investments - Lead large technology platform/solution delivery programs for clients end-to-end - Perform an assessment of current business processes deployed within EY managed service operation and identify digital injection/AI/automation opportunities - Design optimum target state (digital) process design - Perform competitive automation tools assessment and make the best contextual decisions on automation tools, including EY's existing partners and leading market tools - Construct and present a fully developed digital transformation/AI/automation business case to EY and Client leadership team, seek investment - Identify ML/AI injection opportunities to clients' business processes - Lead cross-functional technology change projects to own and execute automation projects end-to-end - Own and deliver on a profit expansion mandate with a clear annual target ($) - Portfolio, Project governance, monitoring, and reporting for the executive leadership team in GMS as well as in the client's organization - Estimate and report benefits in terms of efficiency, revenue, profit, and risk elimination - Communicate and achieve consensus among stakeholders on automation project status and benefit Qualifications Required: - Technology graduation or post-graduation - Experience of delivering enterprise-grade transformation portfolio with significant ROI/profit expansion - Deep experience in managed service delivery/shared service/outsourcing - Intelligent Process Automation (IPA/RPA) - Prior experience in consulting or BPO or service delivery operation (12+ years) - Experience in hands-on and leadership in process automation tools and teams - Lead large automation/digitization programs - Experience in interacting with senior client personnel including C-level - Experience of working in an Agile Scrum environment - Be proficient in assessing options (e.g., risk, performance, and cost-benefit) and informing decision-makers with persuasive visualizations based upon assessment outputs - Can coordinate/collaborate with teams & stakeholders in multiple geographies - Manage Matrix teams with participants in multiple geographies - This role requires flexibility in working with various Client and EY stakeholders across the world and in different time zones - Ready to travel if required Additional Company Details: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Role Overview: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Key Responsibilities: - Lead a large portfolio of margin expansion programs with a commitment to delivering a world-class return on investments - Lead large technology platform/solution delivery programs for clients end-to-end - Perform an assessment of current business processes deployed within EY managed service operation and identify digital injection/AI/automation opportunities - Design optimum target state (digital) process design - Perform competitive automation tools assessment and make the best contextual decisions on automation tools, including EY's existing partners and leading market tools - Construct and present a fully developed digital transformation/AI/automation business case to EY and Client leadership team, seek investment - Identify ML/AI injection opportunities to clients' business processes - Lead cross-functional technology change projects to own and execute automation projects end-to-end - Own and deliver on a profit expansion mandate with a clear annual target ($) - Portfolio, Project governance, monitoring, and reporting for the executi
