Senior Manager, Test Management Office Lead

Merck Sharp & Dohme (MSD)

7 - 10 years

9 - 12 Lacs

hyderabad

Posted:15 hours ago| Platform:

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Skills Required

pmp sap manual testing manager quality assurance testing tools project management performance testing agile selenium sdlc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead, mentor, and develop a team of TMO testing professionals
Set clear priorities for the team, conduct performance reviews, coach, mentor and provide feedback.
Facilitate training and professional development opportunities to enhance team capabilities.
Stay updated on industry regulations and changes that may impact testing processes.
Serve as the primary point of contact for TMO-related inquiries from internal and external stakeholders.
Lead the team in developing and maintaining test plans and strategies for various projects and releases.
Support the creation, documentation, and maintenance of test cases and scripts, ensuring alignment with project requirements.
Oversee test execution, result documentation, and defect tracking using tools like XRAY for effective defect management.
Ensure quality assurance throughout the testing lifecycle by managing the testing process and governance.
Maintain GTP (Global Test Plan) documentation to ensure all testing activities are accurately recorded and updated.
Provide user support and training, including updates to Standard Operating Procedures (SOP) and eLearning trainings.
Define and manage the testing scope within SolMan, authoring any necessary enhancements.
Leverage LiveCompare Analytics applications to enhance testing efficiency and effectiveness.
Prepare daily status reports, metrics, and statistics to track testing progress and outcomes.
Coordinate and report on retrofit regression testing activities to ensure system stability.
Support audit and inspection processes, ensuring compliance with quality standards.
Update documentation and SOPs in response to testing tool version upgrades and process changes.
Author SDLC documents for releases and coordinate documentation approval processes.
Provide project support by participating in meetings and discussions related to TMO activities
Contribute to continuous improvement initiatives in testing processes and methodologies.

What Should you have:

Bachelors degree in Information Technology, Computer Science or any Technology stream.
7+ years of experience in test management and governance activities, preferably in a pharmaceutical environment, quality assurance, or related fields.
Familiarity with SAP modules including FI, CO, MM, SD, QM, ARIBA, CONCUR, Fieldglass, SOLMAN and exposure to SAP S/4 HANA environments.
Familiarity with SDLC in the pharmaceutical industry required.
Involvement in SAP/other enterprise application implementation or upgrade projects in testing roles is required.
Proven experience in various testing methodologies such as Manual Testing, Automated Testing, Performance Testing, and Load Testing required.
Proven experience with testing tools and frameworks (e.g., Selenium, JIRA, Jira XRAY, TOSCA, HP ALM, Load Runner, LiveCompare Analytics) is required.
Proficient in defect management tools including ALM, Jira-Xray, and Octane for defect identification, reporting, and tracking.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities leveraging latest technology
Effective communication and interpersonal skills to liaise with cross-functional teams.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
High attention to detail and a proactive mindset to prevent issues before escalation.
Certifications in quality assurance, application management, project management and testing are preferred, such as: ITSQB (such as Certified Tester or Advanced Test Manager), Certified ScrumMaster (CSM), Agile Tester Certification (CAT), Certified Software Tester (CSTE) or Quality Assurance and Testing (QAT), PMP, or other relevant certifications.
Experience in creating Test Metrics Dashboard using Power BI and integrating with Test Management tools will be advantageous.

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