Senior Manager - R&D Embedded System

As an Assistant Manager - Engineered Tooling Solutions at Lauritz Knudsen Electrical and Automation, a unit of Schneider Electric India Pvt. Ltd., you will be responsible for various key deliverables: **Key Responsibilities:** - **Field Issue Resolution & Root Cause Analysis (RCA):** - Lead the technical investigation of hardware-related field failures and customer returns (RMAs). - Perform systematic root cause analysis (RCA) using methodologies like 8D, Fishbone, or 5-Whys to identify the source of hardware defects. - Simulate field failure conditions in the lab environment to replicate and diagnose issues effectively. - Collaborate with Field Application Engineers (FAEs) and customer support teams to gather data and understand the context of field problems. - Develop and validate solutions, which may include firmware patches, component changes, or design modifications. - **Manufacturing & Production Support:** - Act as the primary engineering point of contact for the manufacturing line to resolve hardware-related issues that impact production yield or quality. - Analyze production test data (e.g., from ICT, FCT) to identify negative trends, component variations, or potential design marginalities. - Troubleshoot and resolve issues with production test fixtures and diagnostic tools. - Provide clear disposition for non-conforming material and guide rework or repair procedures. - **Sustenance & Component Engineering:** - Manage hardware component obsolescence by identifying, qualifying, and validating alternative or substitute components. - Conduct rigorous testing to ensure that new components do not adversely affect product performance, reliability, or compliance. - Initiate, document, and manage Engineering Change Orders (ECOs) for all hardware modifications. - Maintain and update design documentation, including schematics, Bills of Materials (BOMs), and PCB layout files. - **Documentation & Reporting:** - Create comprehensive RCA reports, detailing the investigation process, findings, and corrective/preventive actions. - Maintain meticulous records of all investigations, tests, and resolutions for future reference and knowledge sharing. - Provide clear and concise status updates to management and other stakeholders. **Qualifications Required:** - Diploma in Tool & Die Making with 3 - 7 years of experience. - Bachelor's Degree in Electronics, Electrical Engineering, or a related field. - 3 - 5 years of experience in embedded hardware design with a strong focus on post-launch support, testing, or sustenance engineering. The company, Schneider Electric, aims to be the most inclusive and caring company globally, providing equitable opportunities to all employees. They value diversity and believe that differences make the company stronger. Schneider Electric embraces inclusivity in its hiring practices and emphasizes ethics, safety, sustainability, quality, and cybersecurity.,