Job
Description
: Software Investment Advisory The business will focus on developing and executing a consultative services strategy to help Oracle customers maximize the value from their Oracle investments. The objectives of the Software Investment Advisory business will be centered on four key principles: .Proactive Account Management with dedicated alignment .Investment Maximization and helping customers realize the value of their Oracle assets .Cloud Transformation on Oracle The Role: Responsible for delivering in a proactive approach Oracle Software Investment Advisory's services at our Oracle accounts. Advises, optimizes and drives adoption on licenses and subscriptions to align with our Oracle's customers present and future needs: . Rationalize and maximize the value of our Customer investment . Support our Customer to understand their transition of on premiseusage to Cloud Scope . Partners with other Oracle lines of business: Sales, Account Directors, ProductManagement, Deal Management, Legal, etc. . Reports to functional manager . Works in assigned Account(s) or Territory R esponsibilities . Responsible for taking ownership of a portfolio of strategicOracle Customers, understanding their specific needs, andpresenting appropriate recommendations . Responsible for governance, which involves designing processes,procedures and long term technology road map to maximizevalue creation in accordance with Software InvestmentAdvisory's objectives . Personally visits high-profile customers on site and providesthem with the information and insight they need to take thebest decisions about their Oracle product purchase . Provides constructive feedback during customer facing accountreviews to ensure continuous services improvement andinnovations . Drives strategic discussion with multiple stakeholders at variouslevels (including C level) and delivers professional presentationsand tenders up to Board level . Builds strong relationship internally and externally and acts as afacilitator for the flawless execution of Software InvestmentAdvisory's services . Leads and contributes towards multiple virtual project teamsaimed towards improving customer engagement and serviceenablement . Owns the success of your activity against KPIs such as customersatisfaction, activity outcomes and service delivery timelines . Creates systematic business planning, monitoring and reportingof your activity for assigned area . Operates in line with Oracle's processes/procedures & corevalues . Supports peers in acquiring experience (e.g. customer facingsituations, new products, new services) . Personal development Qualification . University degree or equivalent combination of studies andexperience . 6-10 years experience in a customer facing role in thetechnology industry: consulting, account management, valueengineering or customer success Competencies . Understanding of IT technical architectures and affinity withtrends in enterprise software usage . Experience in managed software environment and subscriptionlicense entitlement (e.g. Cloud computing) . ITIL, CSAM, ITAM, CISA, Oracle VM, TOGAF, PMP or Prince2 orother technology-specific certifications preferred . Ability to interpret and understand complex softwaredeployment models (On-premise, Cloud and Hybrid), licensingand business practices and apply them to different scenarios . Experience in large and complex IT environments . Ability to work in a consultative manner with the appropriatelevel of technical understanding and experience to hold high leveldiscussions and negotiations . Ability to create business cases using software deployment dataand financial metrics such ROI, TCO and Payback periods . Ability to work on your own initiative and in many different andchallenging environments . Strong communication, presentation, business writing andprofessional skills, including being able to liaise with bothtechnical/ business & internal/ external contacts . Ability to influence senior stakeholders in order to gaincredibility quickly, inspire trust and confidence . Ability to determine client needs with innovative approaches . Logical approach to data analysis . Advanced spreadsheet capability . Fluent in English, other languages dependent on the market / region Percentage of travel may be required.
