Senior Manager Operations & Delivery

You are looking for a Senior Manager Operations & Delivery to join our team at a reputed MNC. In this role, you will be responsible for supporting the Associate Director in achieving operational targets, ensuring smooth delivery of customer commitments, driving process improvements, and nurturing strong customer relationships. Your key duties will include collaborating with the Associate Director to enhance operational excellence, maintaining relationships with key customer stakeholders, proactively engaging with customers for timely invoice clearance and effective communication, presenting new solution initiatives to customers, evaluating engineering implementations, assessing operational processes for efficiency improvements, training and mentoring Assistant Managers and Field Executives, fostering a high-performance culture, preparing delivery budgets, monitoring variances, developing customer-wise MIS reports, evaluating customer-wise profitability, and driving improvement initiatives. To be successful in this role, you should hold a degree in BE EEE/ECE, Diploma in EEE/ECE, or Mechatronics. Additionally, you must possess excellent communication skills, experience in team building and management, and preferably some background in sales. If you have the ability to interact with customers at senior levels and are keen on contributing to a dynamic work environment focused on growth and excellence, we encourage you to apply by sharing your CV at neha.k@ipsgroup.co.in with the subject "Senior Manager Operations & Delivery." We look forward to welcoming a dedicated professional who can contribute towards achieving operational targets, building strong customer relationships, and driving continuous business growth.,