Senior Knowledge Specialist (AI, Insights and Solutions)

You will be joining Bain & Company's Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team. In this role, you will have the opportunity to work with a variety of different Practices at Bain, allowing you to broaden your skillset and leverage industry knowledge across various industries and capabilities. **Role Overview:** - Equip Partners and consulting staff with relevant expertise and resource recommendations - Provide value-added front-line support to case teams by sharing curated best of Bain content and perspectives - Identify and connect experts within the Bain network to consulting teams - Develop and package summary documents and provide updated or bespoke analysis - Lead the capture and sharing of the practice knowledge base **Key Responsibilities:** - Capture and process knowledge onto the global intranet platform from client development and case team efforts - Coordinate with other Knowledge Specialists to identify cross-practice content priorities and gaps in the knowledge base - Manage metadata to facilitate user searching and improve advanced analytics and AI output - Package and codify best thinking into insights - Collaborate with practice team members to fill content gaps through new product development and deployment **Qualifications Required:** - BA or equivalent undergraduate degree with strong academic credentials - Preferred 4+ years of professional experience - Strong analytical abilities and experience bringing innovative approaches to problem solving - Proficient in using AI tools and experience with Python and other coding tools - Ability to work autonomously, while appreciating guided coaching and collaborative teaming - Superior customer service attitude - Strong communication and presentation skills - Proficiency in Microsoft Excel, PowerPoint, and Word In addition to your day-to-day responsibilities, you will actively contribute to the practice and broader PPK team, participate in global team trainings, group projects, mentoring, and other initiatives. You will also contribute to the development and execution of the practice strategy, supporting content planning and logistics for annual practice meetings, and driving practice affiliate engagement. Bain & Company is committed to diversity, inclusion, and collaboration. As one of the world's best places to work, we believe in creating an environment where you can thrive both professionally and personally. Join us in redefining industries and achieving extraordinary results.,