Job
Description
Role Overview: As a Senior Java AI Developer in the Service Cloud team at SAP, your primary responsibility will be to develop product features within the Service portfolio, consumption and application of AI services and features, and helping the team deliver services on the cloud-native stack on a continuous basis. You will work with a highly motivated and talented set of colleagues to translate business requirements into scalable and performant technical solutions, design, code, test, and assure the quality of complex product features within the Customer Experience & Service portfolio, enable integration of AI-powered capabilities into solutions using SAP AI Core, and collaborate across teams and time zones, demonstrating flexibility and accountability. Key Responsibilities: - Be a motivated, self-starter who can operate with minimal handholding. - Translate business requirements into scalable and performant technical solutions. - Design, code, test, and assure the quality of complex product features within the Customer Experience & Service portfolio. - Enable integration of AI-powered capabilities into solutions using SAP AI Core. - Collaborate across teams and time zones, demonstrating flexibility and accountability. Qualifications Required: - 9 years of software engineering experience, with significant exposure to building products on the cloud-native stack. - Strong knowledge of Computer Science fundamentals. - Expertise in Java with Spring Boot experience. - Familiarity with JavaScript; experience with Angular or ABAP is a plus. - Hands-on experience with Git and CI/CD pipelines. - Proven track record of writing production-grade code for enterprise-scale systems. - Good understanding and exploration of AI frameworks, LLM consumption, agentic patterns is expected. Hands-on experience would be a major plus. - Experience with SQL databases; knowledge of NoSQL and event streaming (e.g., Kafka) is a bonus. - Experience with SAP software (e.g., SAP S/4HANA, SAP Business Technology Platform) is an asset. - Demonstrates strong collaboration across stakeholders and good communication skills. - Experience using tools like JIRA for tracking tasks and bugs. Additional Company Details (if present): Join SAP's team and positively impact how businesses are run across the globe. SAP CX is a leader in enterprise cloud applications for cloud CRM and DXP solutions, with thousands of organizations using their SaaS solutions to understand their customers best and engage with relevance and personalization. As part of the SAP CX portfolio, Sales & Service Solutions is looking for a Senior Java AI Developer. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. (Note: Requisition ID, Work Area, Expected Travel, Career Status, Employment Type, and Additional Locations details have been omitted from the JD),
