Senior Executive- Solution Designing & Ops Excellence

As a Solution Design & Operations Analyst with 2+ years of experience, you will play a crucial role in driving the solution design strategy, engaging with clients, and supporting operational excellence initiatives. Your analytical mindset and client-facing experience will be key in crafting client-specific quotations and translating business needs into effective solutions. Key Responsibilities: - Develop solution design strategies to meet client requirements. - Create client-specific quotations tailored to their needs. - Engage with clients and internal teams to ensure alignment on solutions. - Support operational excellence initiatives and track performance. - Collaborate cross-functionally to drive successful outcomes. - Document and report on solution design processes. Educational Qualifications: - Bachelor's Degree in Business Administration, Engineering (Mechanical, Electrical, Software, etc.), Information Technology, Computer Science, Mathematics, Economics, or a related analytical/technical discipline. - A postgraduate degree (MBA, MSc, etc.) is a plus. - Minimum of 2 years of experience in solution design, pre-sales, business analysis, or operations. - Strong understanding of solution pricing, client engagement, and technical configurations. - Proficiency in tools such as MS Excel, PowerPoint, CRM systems, or quoting software. - Excellent communication, presentation, and interpersonal skills. - Strong analytical and problem-solving capabilities. - Ability to work collaboratively across departments in a fast-paced environment. Preferred Skills: - Experience with solution design. - Knowledge of process improvement frameworks (Lean, Six Sigma, etc.). - Familiarity with KPI dashboards and reporting tools (e.g., Power BI, Tableau). Core Skills: - Solution Design Understanding - Analytical & Critical Thinking - Quotation & Proposal Writing - Communication & Presentation - Client-Facing Skills Technical & Tool Proficiency: - Microsoft Office Suite (Excel, Word, PowerPoint) - Advanced Excel for pricing and reporting, PowerPoint for client presentations. - CRM & Quotation Tools - Salesforce, HubSpot, or similar CRM tools; knowledge of quoting systems or CPQ tools is a plus. - BI Tools (optional but advantageous) - Power BI, Tableau, or Google Data Studio for tracking KPIs and visualizing performance data. - Basic knowledge of IT/product concepts - Understanding solution components like SaaS, APIs, cloud platforms (especially if tech-focused). Operational & Process Skills: - Understanding of process improvement methodologies like Lean, Six Sigma, or Agile. - Experience with tracking and analyzing KPIs and preparing performance reports. - Ability to support process documentation and standard operating procedures (SOPs).,