Senior Executive-Order To Cash Collections

Role Overview: As a Senior Executive in Order To Cash Collections at NEC Software Solutions (India), you will be responsible for handling billing disputes, coordinating with internal teams to resolve issues, and monitoring credit risk to maintain healthy customer relationships and minimize bad debt. With your strong knowledge of Collections and working knowledge of SAP Finance module, you will play a critical role in ensuring accurate outstanding balances and enhancing collection effectiveness. Key Responsibilities: - Contact customers via email, phone, or portals to follow up on overdue invoices. - Review and analyze accounts receivable aging reports to prioritize collection efforts. - Send systematic reminders and escalation notices based on aging buckets. - Provide inputs to finance teams for accurate cash flow forecasting. - Reconcile customer accounts to ensure accurate outstanding balances. - Escalate high-risk or non-responsive accounts to senior management. - Generate collection performance reports. - Maintain records of all collection activities for audit and compliance purposes. - Build and maintain professional relationships with customer finance contacts. - Suggest and implement improvements to enhance collection effectiveness. - Ensure all collections are posted and disputes are addressed before financial close. Qualifications: - Education: Postgraduate (B. Com/Honors) or a bachelor's degree with relevant experience in OTC Operations. - Experience (years): Sr Executive Graduate with 4 to 6 years of experience. - Relevant Experience: OTC or Accounts Receivable. - Location: Mumbai (Airoli). - Working Hours: 8.5 hours/day (US Shift).,