Senior Executive - Debt Management Services - SME

0 - 2 years

5 - 9 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Senior Executive - Debt Management Services - SME 
 Job Purpose 
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.  Duties and Responsibilities 
  • Achieve collections target by visiting customers or agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Manage Daily Risk Report (DRR).
  • Develop and implement strategies to improve collection rates.
  • Track cases individually.
  • Ensure resolution as per Annual Operating Plan (AOP) within agreed timelines.
  • Manage portfolio and debt collection strategy.
  • Achieve assigned targets.
  • Ensure regulatory compliance.
  • Prepare and analyze reports.
  • Manage risks associated with collections.
  • Provide team leadership.
  • Manage vendors effectively.
  • Coordinate with internal and external clients.

  •  Required Qualifications and Experience 
  • Experience in achieving collections targets through direct customer or agency visits.
  • Ability to monitor performance and provide regular updates.
  • Knowledge of legal guidelines related to product repossession.
  • Experience in maintaining accurate records of customer interactions and transactions.
  • Reporting experience on collection activities and performance.
  • Experience handling escalations and resolving issues promptly.
  • Experience with Daily Risk Report (DRR) management.
  • Ability to develop and implement strategies to improve collection rates.
  • Experience in case tracking and resolution as per AOP within timelines.
  • Strong skills in portfolio management and debt collection strategy.
  • Demonstrated ability to achieve targets.
  • Knowledge of regulatory compliance in debt management.
  • Experience in reporting and analysis.
  • Risk management capabilities.
  • Team leadership experience.
  • Vendor management skills.
  • Ability to coordinate with internal and external clients.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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