Senior Executive - Debt Management Services - Rural

0 - 2 years

4 - 8 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Senior Executive - Debt Management Services - Rural 
 Job Purpose 
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.  Duties and Responsibilities 
  • Achieve collections target by visiting customers or agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case-to-case tracking.
  • Resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Debt collection strategy.
  • Target achievement.
  • Regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Team leadership.
  • Vendor management.
  • Co-ordinating with internal and external clients.

  •  Required Qualifications and Experience 
  • Proven experience in debt management, collections, or related financial services.
  • Ability to achieve collections targets through direct customer interactions and agency visits.
  • Strong understanding of legal guidelines related to repossession and debt recovery.
  • Excellent record-keeping and reporting skills.
  • Experience in handling escalations and resolving disputes.
  • Familiarity with risk management and daily risk reporting (DRR).
  • Ability to develop and implement effective collection strategies.
  • Strong portfolio management skills.
  • Demonstrated ability to achieve targets within agreed timelines.
  • Experience in regulatory compliance and analysis.
  • Leadership experience with teams and vendors.
  • Strong coordination skills with both internal and external stakeholders.
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