Senior Executive - Debt Management Services - Consumer

1 - 2 years

8 - 12 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Senior Executive - Debt Management Services - Consumer 
 Job Purpose 
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.  Duties and Responsibilities 
  • Achieve collections target by visiting customers or agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case to case tracking and resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Debt collection strategy development and execution.
  • Target achievement.
  • Regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Team leadership.
  • Vendor management.
  • Coordinating with internal and external clients.

  •  Required Qualifications and Experience 
  • Experience in achieving collections targets through customer or agency visits.
  • Ability to monitor performance and provide regular updates.
  • Understanding of legal guidelines for repossession of products.
  • Proficiency in maintaining accurate records of customer interactions and transactions.
  • Experience providing reports on collection activities and performance.
  • Ability to handle escalations promptly and effectively.
  • Experience in daily DRR (Daily Risk Report) management.
  • Skills in developing and implementing strategies to improve collection rates.
  • Proficiency in case tracking and resolution as per AOP within agreed timelines.
  • Portfolio management skills.
  • Knowledge of debt collection strategies.
  • Achievement-oriented approach to targets.
  • Understanding of regulatory compliance requirements.
  • Skills in reporting and analysis.
  • Risk management abilities.
  • Leadership skills for managing teams.
  • Vendor management experience.
  • Ability to coordinate with internal and external clients.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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