Posted:1 day ago|
Platform:
Work from Office
Full Time
For your reference - Below is JD that we are looking for Edelman Job Description ¢ ¢ ¢ ¢ ¢ Excellent oral & written communication Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Cross functional Knowledge in MAC with Windows Domain Knowledge in User Permissions / Access Restriction for Domain Accounts Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices ¢ Rotational shift ¢ 24/7 support ¢ Service now ITSM tool Primary Skills (Preferred) ¢ ¢ ¢ ¢ Knowledge in Troubleshooting OS / Network / Printers / Hardware related Issues Knowledge in Troubleshooting Application Related issues Knowledge in Remote Support for Windows / MAC users with appropriate Tools Knowledge of MS Office products (Teams, Onedrive, Sharepoint, word, excel, PowerPoint, Outlook) ¢ User admin task experience ¢ Secondary Skills (Preferred) ¢ Knowledge in Mac OS / Application Troubleshooting
GAVS Technologies
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