Senior Domain Manager - Identity Managem...

Job Description

Job Purpose Implement standardized processes and innovative service delivery mechanisms to enable continuous service improvements Closely work with businesses, internal IT team for faster delivery Develop effective Service delivery framework Monthly Reporting & Reviews with Service Provider Strictly follow BFL defined policy and framework. Work closely with other IT managers to address ongoing operational needs Manage key vendors and team relationships to ensure consistent performance against established service level agreements. Work with outsourced service delivery partner to ensure strict Project timelines. Excellent Communication and Leadership Skills Flexible to handle multiple tasks / projects at same time. Duties and Responsibilities Daily monitoring of ID Creation / Deactivation activities Managing SLA for ID Creation / Deactivation activities Create compliance framework for ID reconcilation Conducting Periodic ID Recon / Re-certification activities, Review & Reporting of AD IDs, AD Group, Email IDs, Email Groups etc. Manage IT Audit & Compliance requirements Monitoring license allocation, utilization & Compliance management Publishing Daily / Weekly / Monthly Access Management related reports. Sharepoint site management & resolving issues Resolving end user issues related to O365 services / AD accounts Frontending with Microsoft for any technical support required for O365, Sharepoint, Teams etc. Automate the existing process by adoption of new technologies SSL certificate management / automation Required Qualifications and Experience Minimum qualification required is Graduate with an experience of more than 3 years in Identity & Access management Good project management skill Sound knowledge of Active Directory User Management, User Provisioning & deprovisioning, Office 365 user management, Azure AD, Password Management. Excellent Communication and Leadership Skill. Knowledge of Office 365 & Active Directory Knowledge of IT Audit & Compliance will be an added advantage.