Senior Director, Supplier to serve

Position Summary...As the Senior Director for Finance Services at Walmart IDC, you will serve as the strategic and operational anchor for all finance shared services activities at the location. You will be the go-to leader for driving transformation, operational excellence, and stakeholder engagement across global finance functions. This includes oversight of Record to Report (R2R), Accounts Payable/Receivable, Tax, Treasury, and Reporting & Analytics.You will lead a large, diverse team and be accountable for delivering high-quality service outcomes, managing P&L, and ensuring customer satisfaction. Your role will be central to shaping the future of finance operations at Walmart through innovation, automation, and people-led transformation.What you&aposll do...About the team:EBS Finance ServicesThe Finance Services team at Walmart India Development Centre (IDC) is a key enabler of Walmarts global financial operations, delivering excellence in execution, transformation, and service delivery. Operating under the Enterprise Business Services (EBS) organisation, the team is primarily located in Chennai and Bangalore, and supports a wide range of finance functions including Accounts Payable/Receivable, Tax, Treasury, Reporting & Analytics, and Record to Report (R2R).The teams core mission is to drive high-quality financial outcomes while creating business value through innovation and operational efficiency. Strategic priorities include reducing manual journal entries, improving journal entry accuracy to over 99.8%, and achieving a two-day book closure. These goals are supported by automation, anomaly detection, and the deployment of advanced tools such as chatbots and lease abstraction platforms.Transformation is central to the teams approach, with initiatives focused on eliminating waste, reducing costs, and enhancing compliance. The Chennai team leads efforts in GFR AP Quality and R2R, contributing to Walmarts broader finance transformation agenda. Their work includes streamlining reconciliation processes, improving data integrity, and supporting global reporting standards.Talent development is a key pillar of the teams success. Structured onboarding, continuous training, and career progression programmes ensure associates are equipped with the necessary finance and transformation skillsets. The team fosters a culture of collaboration, accountability, and data-driven decision-making, enabling cross-functional impact across Walmarts finance ecosystem.As the team looks ahead to FY26 and beyond, it is poised to expand its capabilities, enhance service metrics, and continue powering Walmarts financial backbone. The Finance Services team offers a dynamic and growth-oriented environment for professionals passionate about finance transformation and operational excellence.

What Youll Do

Strategic Leadership

: Define and execute the finance shared services strategy aligned with Walmarts global goals. Lead transformation initiatives that reduce defects, improve cycle times, and unlock business value

P&L Ownership

: Manage financial performance across service lines, ensuring cost efficiency, budget adherence, and value creation.

People Leadership

: Build and nurture high-performing teams. Drive talent development, succession planning, and associate engagement through structured programmes and performance management

Service Delivery Excellence

: Ensure timely, accurate, and compliant delivery of finance operations. Champion automation and analytics to improve service metrics.

Stakeholder Mapping & Engagement

: Develop and maintain strong relationships with global finance leaders, business partners, and internal customers. Translate business needs into actionable service strategies.

Customer Experience

: Lead initiatives that enhance internal customer satisfaction, reduce friction, and improve service quality.

Transformation & Innovation

: Drive digital transformation, process reengineering, and adoption of next-gen tools. Lead ideation and execution of improvement projects across the span

Governance & Risk

: Ensure adherence to internal controls, audit readiness, and regulatory compliance across all finance operations.

Location Leadership

: Represent the Finance Services function at IDC, acting as the primary escalation point and strategic advisor for all finance-related matters at the site.

What Youll Bring

Leadership & Strategic Thinking - Visionary mindset with the ability to connect enterprise goals to operational execution.Proven ability to lead large-scale transformation and change management initiatives.Execution & Delivery - Strong operational rigour and ability to deliver complex projects with measurable outcomes.Experience in managing large teams and multi-location service delivery.Stakeholder & Customer OrientationExcellent relationship-building skills with internal and external stakeholders.Customer-centric approach with a focus on service excellence and continuous improvement.People & Culture - Passion for developing talent and fostering a high-performance culture.Commitment to diversity, inclusion, and servant leadershipTechnical & Analytical Skills - Deep understanding of finance operations, ERP systems, and automation tools.Strong analytical skills with the ability to derive insights from complex data sets.Resilience & Agility - Ability to navigate ambiguity, adapt to evolving business needs, and lead through change.Comfortable working in fast-paced, matrixed environments.Integrity & AccountabilityHigh ethical standards and commitment to transparency, compliance, and governance

Qualifications

Education

: Bachelors degree in Finance, Accounting, Business Administration or related field. MBA or professional certifications (CPA, CMA) preferred.

Experience

: 15+ years in finance operations or shared services, with at least 5 years in senior leadership roles.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity expert&aposs and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor&aposs degree in accounting, finance, information technology, business, or related area and 6 years' experience in accounting, finance, information technology, or related area. Option 2: 8 years' experience in accounting, finance, information technology, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
6 years' experience leading cross-functional teams., Master&aposs degree in accounting, finance, information technology, business, or related area and and 5 years' experience in accounting, finance, information technology, or related area.

Primary Location...

Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2277370