Senior Customer Chat Support Executive

As a Sr. Customer Chat Support Executive, you will play a crucial role in our team with a salary range of 2,50,000 LPA to 4,50,000 LPA. With a minimum of 1-2 years of experience in Sales or Marketing, we are seeking a highly motivated individual to join us. Your primary responsibility will be handling customer chats and providing exceptional support to our customers. You will be expected to interact with customers professionally and courteously, responding to inquiries and complaints promptly and accurately. Understanding customer needs and offering suitable solutions will be key aspects of your role. Collaborating closely with the Sales and Marketing teams, you will provide customers with relevant product information, targeted promotions, and offers. To excel in this role, you must possess excellent communication and interpersonal skills, a customer-focused approach, and the ability to work under pressure while managing multiple tasks simultaneously. Strong problem-solving skills are essential, and experience with chat and customer support software would be advantageous. While a Bachelor's degree in Marketing, Business Administration, or a related field is preferred, a solid sales or marketing background is equally valued. If you are a self-motivated individual with a passion for providing exceptional customer service and possess the necessary background in sales or marketing, we eagerly await your application. Join us in delivering outstanding support and building lasting relationships with our valued customers.,