Senior Customer Care Executive- Email/ Chat Process

Job Description

Our technology services client is seeking multiple Senior Customer Care Executive- Email/ Chat Process to join their team on a Full Time basis. Below are further details about the role: Role: Senior Customer Care Executive- Email/ Chat Process Experience: 3-5 Years Location: Ganganagar, Bengaluru Notice Period: Immediate Job Description: Key Requirements: 3-5 experience in customer service within the Medical & Healthcare Industry is preferred. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to manage multiple customer interactions effectively. Handle customer complaints, and provide appropriate solutions and alternatives within the time limits A proactive attitude and a commitment to delivering exceptional customer service. Preferred Qualifications: Experience in telemedicine, online pharmacies, or US healthcare customer support. Familiarity with insurance claims processing and prior authorization workflows. Knowledge of e-prescribing platforms andacy net US pharmwork Ability to work in a fast-paced and regulated environment Min Graduate If you are interested, share the updated resume to akhila.d@s3staff.com Show more Show less