Responsibilities
Job Purpose
Owner of, and expert on large sections of our solutions. Consistently able to reduce the complexity of projects, services, and processes in order to get more done with less work. Consult with business partners and make recommendations on future technical trends/directions that encompass multiple systems and teams to meet business strategic initiatives.
Description
Essential Functions
% of Time Spent
Delivery
- Ownership & expertise on large sections of our solutions / multiple systems - Implementations & support
- Building application/systems roadmap - mid to longer term (6-12 months)
- Leverage enterprise level methodologies, tools, processes, technologies, design patterns in implementations and advance adoption within business unit
- Lead Continuous Improvement practices within area of influence
- Identify opportunities for business and technology Innovation aligned with HLIs
- Bring automation first mindset to automate business processes
- Collaborate with internal and external partners for implementing end to end solutions
35%
Solution Design & Implementation
- Lead, design and communicate technical concepts to business stakeholders as well as communicate business objectives to the technical team and get buy-in.
- Support broad architecture; design and implement large services, complex libraries or major pieces of infrastructure.
- Quickly break down complex problems into potential solutions, knowns, and unknowns, in order to get to solid resolutions faster. Able to recognize and make trade-offs with respect to the whole system.
- Capable of debugging the most complex problems that the team encounters.
- Anticipate technical issues at the product level and make architectural and design decisions to avoid them
- Practice/Implement Design thinking approach
35%
Strategy
- Good understanding of business strategic initiatives; consistently influence decision-making at the business level
- Be abreast with latest technology trends
10%
Talent Maturity
- Grow the team's ability to own and design all software development layers of a solution, proactively nurture talent of the senior staff in the area
- Multiply the effectiveness of others by facilitating cross-team work
- Demonstrate engineering mindset and build it in teams
15%
Other
- Contribution to CoPs (Community of Practice)
- Networking for sharing and getting cross BU best practices
5%
Qualifications
Qualifications
Education:
?Graduate - Bachelor's degree (any stream).
Experience:
?
10 - 15 years of IT experience. Experience is not a constraint for the right candidate.
- Proven experience as an IT professional. Ability to obtain certification(s) in an IT related field is a plus.
- Basic knowledge of insurance and financial services products preferred. Knowledge of business unit applications preferred.
- Advanced planning, organizational, problem-solving, analytical, decision-making and communication skills required.
- Proficiency with database applications, knowledge of mainframe, distributed and/or web programming language, cloud, DevOps, modern engineering techniques
- Strong leadership and presentation skills required. Must be able to maintain a high degree of accuracy and confidentiality.
- Must have the desire to learn new technology and continuously grow.
- Ability to work on cross-functional teams and collaborate with both It and non-IT partners. Some travel may be required, including overnight stays. May be required to provide on-call support.
Reporting Relationships
This job reports to:
Program Manager
Direct Reports:
None
