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Senior BizOps Engineer

Senior BizOps Engineer

Mastercard

4 - 7 years

9 - 13 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

continuous integration ci/cd java jenkins python artifactory algorithms c++ golang dynatrace bitbucket sql git apache devops data structures shell scripting perl maven ruby apache nifi pipeline management splunk troubleshooting unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech Skills:

Responsibilities:

Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement
Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
Maintain services once they are live by measuring and monitoring availability, latency and overall system health
Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices
Practice sustainable incident response and blameless post-mortems
Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Work with a global team spread across tech hubs in multiple geographies and time zones
Share knowledge and mentor junior resources

Qualifications

BS degree in Computer Science or related technical field involving coding (eg, physics or mathematics), or equivalent practical experience
Experience with algorithms, data structures, scripting, pipeline management, and software design
Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
Ability to help debug and optimize code and automate routine tasks
We support many different stakeholders
Experience in dealing with difficult situations and making decisions with a sense of urgency is needed
Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby
Interest in designing, analyzing and troubleshooting large-scale distributed systems
We need team members with an appetite for change and pushing the boundaries of what can be done with automation
Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must
Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef
Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired
Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations.
We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Mission

The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services.
A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process.
Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products.
The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.
A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders.
Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs.

Apply if you think you have below skills?

Are you a born problem solver who loves to figure out how something works?
Do you take challenge to enhance monitoring capabilities? Do you have a low tolerance for manual work and look to automate everything you can?Are you a CI/CD geek who loves all things automation?

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Senior BizOps Engineer