Senior Associate - IT Infrastructure Systems Operations

Careernet

4 - 7 years

18 - 22 Lacs

bengaluru

Posted:22 hours ago| Platform:

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Skills Required

nas san high-availability firmware netapp storage cluster ontap svm troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Skills:

Roles and Responsibilities:

Monitor and maintain storage infrastructure for performance, availability, and capacity.
Conduct proactive health checks and troubleshoot identified issues to minimize downtime.
Manage storage provisioning, allocation, and ensure end-to-end service availability.
Drive major incident management calls and lead root cause analysis (RCA).
Maintain firmware and software versions to compliant, stable, and recommended standards.
Ensure Business Continuity Planning (BCP) and Disaster Recovery (DR) through replication and SVMDR with minimal disruption.
Provide technical support for storage hardware, software, and virtual appliances supporting hosted application environments.
Document SOPs, configuration changes, and system upgrades.
Generate and maintain periodic reports on performance, utilization, and capacity.
Collaborate with cross-functional IT teams for seamless integration of storage with enterprise systems.
Share knowledge through technical discussions and documentation.
Stay updated on industry best practices, new technologies, and storage innovations.

Skills Required:

Strong hands-on experience with IBM SAN, NetApp Storage Cluster, Brocade Zoning.
Familiarity with ONTAP administration and troubleshooting.
Knowledge of firmware upgrades, high-availability systems, and replication technologies (SVMDR).
Solid understanding of NAS/SAN protocols and storage networking concepts.
Experience in incident management, RCA, and performance tuning.
Proficiency in documenting procedures and generating capacity/performance reports.
Strong troubleshooting, analytical, and communication skills.

Education:

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