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Senior Associate -IT-AMEIT

Senior Associate -IT-AMEIT

Eurofins

3 - 6 years

3 - 6 Lacs

Noida Uttar Pradesh India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

dows administration

Work Mode

Remote

Job Type

Full Time

Job Description

Deliver high-quality infrastructure support under 24x7 monitoring of all infrastructure components Possess strong organizational, analytical, and interpersonal skills Understand project and business requirements quickly and accurately Communicate effectively across international teams using tools like ticketing systems, phone, chat, and email Provide basic Windows administration and monitoring of business-critical applications like VMware, NetApp, Citrix, VPN Support and troubleshoot Microsoft 365 apps, including Outlook, Teams, Word, and Excel Work with IIS, ASP.NET, and other MS applications for troubleshooting Collaborate during incident troubleshooting and bridge calls Escalate issues appropriately and involve support or infrastructure teams when required Coordinate with cross-functional teams to understand and implement monitoring needs Monitor and manage events using tools like Site24x7, SolarWinds Adapt quickly to new monitoring platforms and tools Provide remote IT end-user support using remote tools Manage users and devices using Intune and Azure AD Demonstrate basic networking skills including routers, switches, LAN/WAN Knowledge of SNMP monitoring, performance counters, and thresholds Create dashboards and reports on availability, capacity, and performance Use scripting and automation skills (optional but preferred) Certification in ITIL Foundation V3 or Microsoft (optional) Willingness to work in shifts and support global teams

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Senior Associate -IT-AMEIT