SENIOR ASSOCIATE DIRECTOR/ Observability Engineering

Some Careers Shine Brighter Than Others.

SENIOR ASSOCIATE DIRECTOR/ Observability Engineering

In This Role, You Will

• Own enterprise-wide observability vision and maturity uplift.
• Convert strategy into executable quarterly portfolios with measurable business outcomes (reliability, risk reduction, cost efficiency).
• Govern policies, investment prioritization, and cross-domain alignment (SRE, Platform, Security, Product, Finance).
• Drive cultural shift toward proactive, insight-driven operations.
  

To be successful in this role, you should meet the following requirements:

• Define multi?year observability vision, maturity model, and investment roadmap.
• Translate strategy into quarterly OKRs and measurable delivery plans.
• Govern unified backlog (instrumentation gaps, alert quality, coverage, cost optimization, risk mitigation).
• Establish and evolve KPI framework (coverage %, MTTR/MTTD impact, alert noise ratio, cost per telemetry unit, SLO diagnostic enablement).
• Lead alert lifecycle optimization (quality scoring, correlation, suppression, redundancy elimination).
• Maintain and actively manage risk register (data loss, saturation, schema drift, compliance) with mitigation ownership.
• Ensure policy adherence (tagging standards, retention, data quality, PII protection, RBAC, sovereignty).
• Drive adoption and maturity uplift (onboarding waves, training, scorecards, literacy programs).
• Sponsor focused innovation pilots (adaptive sampling, anomaly detection) and transition successful POCs to steady state.
• Embed observability checkpoints into delivery lifecycle (design reviews, release gates, postmortem action closure).
• Provide concise executive reporting (trends, ROI, cost vs value narrative, risk posture).
• Optimize cost and unit economics (volume governance, high?cardinality control, retention tiering).
• Manage vendor relationships and minor roadmap escalations; support strategic negotiations.
• Support incident response with rapid telemetry gap closure and instrumentation follow?ups.
• Drive continuous improvement frameworks (feedback loops, KPI retros, governance with minimal friction).