2 - 3 years
3 - 7 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Incumbent should be comfortable working in Australian Shift Key Responsibilities Review the authenticity of an individual's ID image, selfie or other eIDV related system red flag Verify data inputs in source system against customer information on ID documentation Block tractional and credit card accounts when material errors are identified Decide whether to accept or reject the eIDV request, and/or pass the case onto Fraud Operations for additional investigations Monitor the eIDV system performance by reviewing successful eIDV outcomes, noting instances of incorrect system behaviour Comply with all applicable aspects of NABs AML/CTF policy, procedure and statutory requirements Capabilities, Experience & Qualification Requirements: Essential capabilities Ability to deal with high case volumes and manage own workflow to agreed SLAs Analytical mindset and problem-solving skills Attention to detail Good verbal and written communication skills Ability to work within a team or independently Essential experience Minimum 2 year experience in individual KYC or Identification & Verification operations Desired experience Modern eIDV & mIDV technologies e.g. facial biometrics, liveness, doc. Authentication AML/CTF and/or fraud operational environment
National Australia Bank (NAB)
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My Connections National Australia Bank (NAB)
Banking and Financial Services
32,000 Employees
69 Jobs
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