Senior Analyst - Information Security

Position

:

Privacy Rights Operations Analyst

Role and Responsibilities

:

• Manage Data Principal Access Requests (DPARs) and other rights requests from data principals, ensuring responses are accurate, timely, and compliant with applicable laws.
• Coordinate with internal departments and cross function stakeholders (Legal, IT, HR, etc.) to gather necessary information for fulfilling requests.
• Maintain detailed records of all requests and responses, ensuring audit readiness.
• Develop and update procedures for handling data principal rights requests and grievance requests.
• Define and implement escalation protocols for unresolved or complex Data Principal Rights requests.
• Track and report key performance indicators (KPIs) such as average response time, SLA adherence rate, and request volume trends.
• Define & operationalize metrics/KPIs for tracking request volumes, resolution times, and compliance
• Provide training and guidance to employees on handling data principal rights.
• Monitor regulatory developments and update internal processes accordingly.
• Simulate DSARs requests and identify areas of improvements
• Monitor SLAs for responding to Data Principal Rights and take appropriate actions in case of any breach in SLAs
• Support investigations into complaints or breaches related to data principal rights.

Total Experience

:

8-10 Years

Relevant Experience

:

8-10 Years

Requirements:

:

• Strong understanding of DPDPA India, GDPR, CCPA, and other data protection regulations.
• Excellent organizational and communication skills.
• Experience with privacy management tools and systems is a plus.
• Experience in evaluating risks in technical controls which are preventive and detective in nature
• Must be able to clearly articulate complex privacy topics to larger stakeholders
• Effective communication and collaboration skills, with the ability to work well in a team environment.

Qualifications

:

• Bachelor's degree in Law, Computer Science or Information Security

Preferred Additional Qualifications

:

• Certification - CIPP/E, CIPM
• Certification in any privacy management tools such as OneTrust, Securiti.ai etc. is a plus.