Senior Analyst - Business Intelligence

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether its medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

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FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering. 

What you'll be doing

• Data mining using state-of-the-art methods
• Extending companys data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results & insights in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance
• Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
• Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
• Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
• Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.

Who you are

• Only for someone from Tier 1 College background (Mandatory) & Salesforce Analytics experience

• Bachelor’s degree in Mathematics, Business, Economics, or other related fields.
• Preferred Master’s degree in Data Analytics or a related field
• 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area
• Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
• Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter
• SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation
• Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models
• Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions
• Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights 
• Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence 
• Solid knowledge of database, data lake, data analytics and visualization tools.
• Strong written and verbal communication skills.
• Strong planning, project management and organizational skills.
• High attention to quality, detail & pivoting to scrappy solutions when needed.
• Ability to work individually or within a team in a fast paced environment.