Senior Accounts Receivable (AR) Analyst

Job Description

Job Description: AR Analyst - US Healthcare Company: Bandi Informatics Private Limited Location: Chennai, Tamilnadu, India Work Timings: 6:00 PM - 2:30 AM IST (Night Shift) Work Mode: On-site (Work from Chennai Office Only) About Bandi Informatics Private Limited: Bandi Informatics is a dynamic and growing organization providing specialized services within the healthcare sector. We pride ourselves on delivering high-quality solutions and fostering a collaborative work environment. Job Summary: We are seeking a detail-oriented and motivated Accounts Receivable (AR) Analyst to join our dedicated US Healthcare team. The AR Analyst will be responsible for managing the accounts receivable cycle for our US-based healthcare clients, focusing on resolving unpaid claims, analyzing denials, and ensuring timely payment collection from insurance payers. This role requires working during US business hours from our Chennai office. Key Responsibilities: Analyze and follow up on outstanding insurance claims for US healthcare providers. Identify, investigate, and resolve claim denials by reviewing Explanation of Benefits (EOBs), Remittance Advice (RAs), and payer correspondence. Initiate appeals and resubmit corrected claims to insurance companies via phone calls, payer portals, or other required methods. Monitor AR aging reports and prioritize follow-up activities to maximize collections and minimize bad debt. Accurately document all follow-up actions and findings in the relevant billing systems. Communicate effectively with US insurance payers to inquire about claim status and resolve payment discrepancies. Identify denial trends and report findings to management for process improvement. Ensure compliance with HIPAA regulations and client-specific guidelines. Collaborate with other team members and departments to resolve complex billing issues. Meet defined productivity and quality targets. Required Qualifications & Skills: Minimum 1-3 years of experience specifically in US Healthcare Accounts Receivable (AR) follow-up or Denial Management. Strong understanding of the US healthcare revenue cycle management (RCM) process, including medical billing, coding concepts (CPT, ICD-10), and insurance terminology. Proven experience working with major US insurance payers (e.g., Medicare, Medicaid, Commercial Insurances) and navigating their online portals. Excellent analytical and problem-solving skills with high attention to detail. Strong verbal and written communication skills in English, suitable for professional interaction with US counterparts. Proficiency in Microsoft Office Suite, particularly Excel. Ability to work independently and manage time effectively in a target-driven environment. Willingness and ability to work the mandatory night shift (6:00 PM - 2:30 AM IST) from our Chennai office. Bachelor's degree in Commerce, Finance, Business Administration, or a related field is preferred. To Apply: Please submit your resume and a self-introduction audio recording via WhatsApp to +91 9840020085. Alternatively, you may call the same number.