Semi-Senior Developer

Elliot Systems

4 - 6 years

10 - 15 Lacs

pune

Posted:4 days ago| Platform:

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Skills Required

bmc helix itsm java conversational ai digital workplace helixgpt python tensorflow

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work Schedule:

Responsibilities:

Assist the Senior Architect in developing and configuring solutions within BMC Helix ITSM, Digital Workplace, ESM with Business Workflows, and HelixGPT.
Implement and optimize the use of AI agents like Ops Swarmer, Change Risk Advisor, Employee Navigator, and others for specific use cases.
Collaborate in the design and development of custom AI agents using BMC Helix Studio.
Contribute to the enhancement of conversational AI capabilities, such as dashboard creation with Insight Finder and service catalog management with Service Catalog Curator.
Execute tasks based on the agreed work plan and ensure solutions align with ITIL processes.
Participate in knowledge transfer sessions to the Argentina team and end clients.

Technical Skills:

Proficiency in BMC Helix ITSM, Digital Workplace, and ESM platforms.
Experience with AI technologies, including HelixGPT and conversational AI.
Familiarity with integration development using Python, Java, TensorFlow, or similar technologies.
Basic experience with BMC Helix Studio for custom agent development.
Note: skills in similar products in the market are acceptable.

Soft Skills:

Strong teamwork and communication skills.
Ability to follow technical guidance and contribute effectively.

Certifications:

ITIL certification (preferred but not mandatory).

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