Key Account Manager IT Sales | IT Hardware and Networking Sone India

2.0 - 7.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Client Relationship Management: Develop and maintain strong relationships with key clients. Act as the primary point of contact for client inquiries and issues. Understand client business needs and objectives to provide tailored IT solutions. Business Development: Identify opportunities for growth within existing accounts. Develop and execute strategic account plans to achieve sales targets. Work to onboard new clients. Project Management: Oversee the delivery of IT projects, ensuring they meet client expectations and are completed on time and within budget. Coordinate with project managers and technical teams to address any project-related issues. Strategic Planning: Develop long-term strategic plans for key accounts. Monitor market trends and competitor activities to identify new business opportunities. Performance Management: Track and report on key account performance metrics. Conduct regular reviews with clients to ensure satisfaction and address any concerns. Implement corrective actions as needed to improve client relationships and project outcomes. Team Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to client management. Provide leadership and guidance to junior account managers and other team members.

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Sales Manager- Female Sone India

4.0 - 7.0 years

2 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Key Account Management & Development Accountable for entire sales & marketing activities. To manage efficiently Key Accounts and generate more business from OEM & Dealer network. To motivate and guide entire sales & mktg. team in improving their performances and achieving target. To do cross sellingbasket selling by getting more orders from the Key Accounts through new products selling as well as adding new locations. To achieve team objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance. Keep the track on number of enquiries not resulting into sales and take immediate corrective actions after analyzing the reason. To ensure revenue collection in time & providing collection forecast to accounts every week. Collect and present monthly, quarterly, yearly sales data to Director, highlight the concern areas with corrective action plan. To conduct regular weekly review meeting with the team to improve sales & collections. To prepare yearly sales plan. Provide inputs to the Director in deciding sales targets after considering market factors affecting the assigned regions. To prepare Annual sales target & incentive for respective sales team. To work out sales team incentive quarter basis against sales target achieved. To identify the reasons for non- achievements of Sales targets if any and work out improvisation plan for team. To verify all NDA receives from customer end related to business agreement & get sign of Director only after 100% verification. Responsible to make contract with logistic services, considering their efficiency and cost effectiveness. Looking after implementation of SAPCRM software system as well as SOP as per ISO norms & Sales Manual. Team Management & Development Lead & monitor the performance of a team to achieve their individual BD targets Support field team through Business Development Manager. Ensure field team gets timely back office support & convert maximum no of inquiries to orders. Monitoring entire team activities through periodical review meeting & ensure business development based on Sales target. Conduct regular internal meeting, training and development sessions to boost the technical and soft skills of the team members To arrange complete product and commercial training to the sales & mktg. team. To train executive for Tele Calling cold calling for generation of quality leads with effective communication Training. Create and sustain a dynamic environment that fosters development opportunities and motivates high Performance amongst team members. Updating KRA base monthly performance of team to HR. Marketing Monitor Digital Marketing Executive activities like website management, Google advertisement, Search Engine Optimization, E-commerce marketing etc. Participation in exhibition & handling pre-post activities from booking to stall designing, arrangement of logistics for stall display. Oversee promotions of Surelock Brand on Social Media. Responsible for preparation of advertisement & other promotional activities. Additional Skills Excellent written, oral communication and negotiation skills. Ability to multi-task, Go getter, positive Attitude Eye for detailing Well-versed with MS Office Good in networking Location-Churchgate

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