Job
Description
As the Manpower Planning and Deployment Manager, your primary responsibilities will include assessing staffing requirements for various service areas, such as cleaning, security, and landscaping, based on facility size and type. You will be tasked with deploying manpower efficiently, managing staffing schedules, and handling emergency deployments to ensure continuity of services. Supervision of Soft Services will be a key aspect of your role, where you will monitor the performance of services like cleaning, security, and waste management, ensuring that service delivery standards align with client expectations. Your responsibilities will also involve addressing client issues, overseeing on-site operations, and maintaining high operational standards. Team Management and Development will be crucial, requiring you to manage recruitment, training, and performance management of staff. You will need to ensure that employees are adequately trained, motivated, and their performance is regularly monitored to maintain a positive work environment. Budgeting and Cost Control will be an essential part of your role, where you will manage labor costs, optimize staffing levels, and track overtime to ensure cost-effectiveness and alignment with financial goals. Health and Safety Compliance will also be a priority, requiring you to ensure safety standards are followed, safety protocols are implemented, and workplace safety is monitored regularly. Vendor and Supplier Coordination will involve managing third-party vendors, negotiating contracts, and maintaining relationships with external suppliers to ensure high-quality service delivery. Reporting and Documentation will require you to prepare reports, maintain records, and provide feedback to senior management and clients regarding soft services. Customer Relationship Management will be vital, as you will be the main point of contact for clients, ensuring client satisfaction, conducting regular meetings, and suggesting improvements to service delivery. Technology and System Management will involve utilizing facility management software, implementing scheduling tools, and making data-driven decisions to optimize manpower deployment. Promoting Sustainability and Green Practices will be encouraged, aiming to promote eco-friendly practices and optimize resource use in soft services operations. To qualify for this role, you should have a degree or diploma in Facility Management or related fields, along with several years of experience in managing soft services. Strong leadership, communication, and organizational skills are essential, along with knowledge of safety and regulatory compliance. In summary, the Manpower Planning and Deployment Manager role encompasses a wide range of responsibilities related to staffing, supervision, team management, budgeting, compliance, vendor coordination, customer relationship management, technology utilization, and sustainability practices. If you possess the required skills, qualifications, and competencies, this full-time permanent position offers benefits such as cell phone reimbursement, health insurance, leave encashment, life insurance, and provident fund, with a fixed shift schedule from Monday to Friday and additional performance bonuses. The work location is in person.,
