Job
Description
About The Role
Project Role :Security Engineer
Project Role Description :Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats.
Must have skills :Zscaler Architecture, Firewall Architecture, Cloudfare
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:A SOC engineer working with ServiceNow manages security incident and change tickets efficiently, ensuring timely resolution and updates within the ITSM platform. They handle support escalations by investigating and troubleshooting security alerts and technical issues, coordinating with stakeholders to restore services promptly. The engineer also prepares detailed documentation including incident reports, runbooks, and knowledge base articles to support continuous improvement and knowledge sharing. Their role is critical in maintaining security operations, optimizing workflows in ServiceNow, and supporting overall incident lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Conduct regular security assessments and audits to identify vulnerabilities.- Develop and implement security policies and procedures to enhance organizational security. Professional & Technical
Skills:
- Minimum 3+ years of experience in a SOC role- Hands-on experience with:- Cisco ASA, FMC, and FTD- Palo Alto firewalls and Panorama- Fortinet FortiGate- Zscaler ZIA- Strong understanding of network protocols, firewall policies, access control, intrusion prevention, and Zscaler ZIA.- Experience with SIEM tools (e.g., Splunk, MXDR log collector).- Experience supporting change management processes by reviewing and implementing firewall and security-related change requests.- Proficiency in packet analysis using tools like Wireshark or tcpdump.- Familiarity with the ITIL framework, especially incident, problem, and change management.- Experience creating runbooks, incident reports, and technical documentation.-
Must To Have Skills:Proficiency in Zscaler Architecture.- Experience with Firewall Architecture.- Strong understanding of network security protocols and technologies.- Familiarity with cloud security best practices and frameworks.- Ability to analyze security incidents and provide effective remediation strategies.
Additional Information:- The candidate should have minimum 3 years of experience in Zscaler Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
