Job Title: SecOps Manager
About Us
Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.
Build Your Career with Cyncly in Kochi
Key Position Responsibilities Include:
- Build, lead and mentor a SOC team, fostering a culture of continuous improvement and collaboration.
- Develop and implement SOC processes, playbooks, and standard operating procedures (SOPs) for incident detection, response, and escalation.
- Oversee the deployment, configuration, and tuning of security monitoring tools (e.g., SIEM, EDR, IDS/IPS) to ensure comprehensive threat detection and visibility.
- Manage the end-to-end incident response lifecycle, including triage, investigation, containment, eradication, and recovery.
- Collaborate with IT, engineering, and business teams to promote secure architecture and enforce best practices across identity, endpoint, and infrastructure layers.
- Serve as a primary escalation point for critical security incidents and coordinate post-incident reviews and root cause analysis.
- Drive continuous improvement of detection rules, threat intelligence integration, and automation of SOC workflows.
- Maintain and expand internal documentation, ensuring repeatable processes and supporting onboarding and team-wide consistency.
- Support the Director of Information and Cyber Security in delivering long-term strategic security initiatives and cross-team efforts.
- Oversee the structure and scheduling of internal and external penetration testing, red teaming, and purple teaming exercises.
- Cultivate security awareness by designing and promoting user-facing educational material, including cyber safety principles and anti-phishing training.
- Report on SOC metrics, incident trends, and risk posture to leadership and stakeholders.
Required Skills and Qualifications:
- 7+ years of experience in IT security, with at least 3 years in a SOC leadership or management role.
- Strong hands-on experience with security monitoring tools (e.g., SIEM, EDR, IDS/IPS), incident response, and threat detection.
- Demonstrated ability to produce and manage SOP documentation, security templates, and operational workflows.
- Proven ability to automate or streamline SOC processes.
- Familiarity with cloud and on-premise environments, Active Directory, Conditional Access, and endpoint compliance.
- Solid understanding of threat modeling, attack vectors, and response protocols.
Core Competencies:
- SOC Operations & Management
- Incident Response & Investigation
- Threat Detection & Monitoring
- Documentation & Process Development
- Cross-Functional Communication
- Security Tooling & Automation
- Team Leadership & Mentoring
- Risk-Based Prioritization & Exception Handling
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