Second Line Support Engineer

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role for a Second Line Support Engineer at WAVE BEVERAGES PRIV LIMITED, located in Dinanagar. The Second Line Support Engineer will be responsible for troubleshooting and resolving technical issues, providing technical support, supporting customers, and ensuring the efficient operation of operating systems. Duties also include working closely with the customer support team to enhance service quality and customer satisfaction.

Qualifications

  • Strong troubleshooting and technical support skills
  • Customer support and customer service experience
  • Proficiency in operating systems
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Relevant certifications in technical support or related fields are a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field

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