Job Title: Sales & Operation Manager – Sea & Air Freight Location: Infopark, Kakkanad, Kochi Job Type: Full-Time Job Summary: We are seeking a proactive and detail-oriented Sales Coordinator cum Operations Executive to join our freight forwarding team. The ideal candidate will support the sales team in achieving targets and ensure smooth coordination of day-to-day logistics and operational activities. You will play a key role in bridging the gap between sales and operations to deliver exceptional service to our clients. Key Responsibilities:Sales Coordination: Support the sales team by preparing quotations, follow-ups, and customer correspondence. Maintain and update customer databases and sales records (CRM). Assist in preparing sales reports, presentations, and forecasts. Coordinate with clients for inquiries, bookings, and documentation requirements. Respond to customer queries regarding freight rates, transit times, and service options. Operations Execution: Coordinate with internal departments (Customs, Documentation, Transport) and external vendors (shipping lines, airlines, transporters). Ensure proper handling of import/export shipments – sea, air, and land. Track and update shipment status to clients and internal stakeholders. Ensure timely submission of shipping documents (BL, AWB, invoices, etc.). Handle post-shipment documentation and follow-ups. Requirements: Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field. 4+ years of experience in freight forwarding (sales/operations). Strong knowledge of international logistics, INCOTERMS, and shipping documentation. Proficient in MS Office; knowledge of freight ERP/CRM systems is a plus. Excellent communication, coordination, and problem-solving skills. Ability to multitask and work under pressure in a fast-paced environment. Preferred Qualities: Customer-oriented with a positive attitude. Strong organizational and time management skills. Team player with attention to detail and accuracy. Job Type: Full-time Pay: ₹17,043.74 - ₹30,000.00 per month Schedule: Day shift Fixed shift Work Location: In person
As a Documentation Executive specializing in Sea & Air Freight operations, you will be responsible for preparing and managing shipping documentation in compliance with UAE customs regulations. Your role will involve liaising with internal teams, freight forwarders, carriers, and clients to ensure seamless logistics processes. You will be tasked with processing various shipping documents such as Bills of Lading, Air Waybills, Certificates of Origin, Commercial Invoices, and Packing Lists. It will be your responsibility to coordinate with relevant stakeholders to guarantee accurate and timely documentation. Additionally, you must adhere to UAE customs regulations and international trade requirements, handling online submissions through platforms like Dubai Trade, Mirsal II, Calogi, etc. Tracking cargo, updating delivery schedules, and maintaining detailed documentation records for auditing purposes will be part of your daily tasks. You will engage with shipping lines and airlines for booking confirmations and documentation releases, as well as assist in resolving any discrepancies or issues that may arise. To qualify for this position, you should have a minimum of 2 years of experience in sea and air freight documentation, preferably within a logistics company in the UAE or India. A solid understanding of UAE customs procedures, ports like Jebel Ali and Dubai Airport, as well as familiarity with incoterms, export/import processes, and international shipping terms are essential. Strong communication skills, both verbal and written, along with excellent organizational and time-management abilities, will be crucial for success in this role. A Bachelor's degree in Logistics, Supply Chain, or a related field is preferred for this full-time position with a fixed day shift schedule. Your work location will be at Infopark, Kakkanad, Kochi, requiring in-person attendance.,
You are invited to join our team as a Sales Coordinator cum Operations Executive for Sea & Air Freight at Infopark, Kakkanad, Kochi. As a proactive and detail-oriented individual, you will play a crucial role in supporting the sales team to achieve targets and ensuring seamless coordination of day-to-day logistics and operational activities. Your efforts will be pivotal in bridging the gap between sales and operations to provide exceptional service to our valued clients. In your role as a Sales Coordinator, you will be responsible for assisting the sales team by preparing quotations, conducting follow-ups, and managing customer correspondence. You will also be tasked with maintaining and updating customer databases, sales records using CRM tools, preparing sales reports, presentations, and forecasts, as well as coordinating with clients for inquiries, bookings, and documentation requirements. Additionally, you will be the point of contact for customer queries related to freight rates, transit times, and service options. As an Operations Executive, your responsibilities will include coordinating with internal departments such as Customs, Documentation, and Transport, as well as external vendors like shipping lines, airlines, and transporters. You will ensure the proper handling of import/export shipments via sea, air, and land, track and update shipment statuses for clients and internal stakeholders, and ensure the timely submission of shipping documents such as BL, AWB, and invoices. Post-shipment documentation and follow-ups will also fall under your purview. To be successful in this role, you should possess a Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field, along with at least 4 years of experience in freight forwarding, specifically in sales and operations. A strong understanding of international logistics, INCOTERMS, and shipping documentation is essential, as well as proficiency in MS Office. Knowledge of freight ERP/CRM systems will be an added advantage. Excellent communication, coordination, and problem-solving skills are crucial, along with the ability to multitask and thrive in a fast-paced environment. We value qualities such as being customer-oriented with a positive attitude, possessing strong organizational and time management skills, and being a team player with a keen eye for detail and accuracy. This is a full-time position with a day shift and fixed working hours at our office location. If you are ready to take on this exciting opportunity and contribute to our dynamic team, we look forward to receiving your application.,