Job Title: Telecaller cum Back Office Executive Location: 2nd Floor, 36 Ballygunge Gardens, Golpark, Gariahat, Kolkata, West Bengal 700019 Company: Renu SB Creation Software Pvt Ltd Experience: 1-3 Years Employment Type: Full-time Education - 12th pass Candidate prefer - Female Incentives - Based on the performance & target Job Summary: We are seeking a dynamic Telecaller cum Back Office Executive to join our team. This role involves handling finance related inbound and outbound calls, client coordination, and managing back-office operations efficiently. The ideal candidate should have excellent communication skills, a customer-oriented approach, and proficiency in administrative tasks. Key Responsibilities:Telecalling Duties: Handle inbound and outbound calls professionally. Communicate with clients to provide information about products/services. Follow up on leads and inquiries. Maintain a strong follow-up system for potential customers. Resolve customer queries and escalate issues when necessary. Maintain call logs and update customer details in CRM. Back Office Duties: Manage and maintain records, files, and documentation. Assist in data entry, report preparation, and database management. Coordinate with internal teams for smooth workflow. Prepare and process invoices, quotations, and other documents. Handle email correspondence and client follow-ups. Perform other administrative tasks as required. Required Skills & Qualifications: Education: 12th pass. Experience: 1-3 years in finance related telecalling, customer support, or back-office operations. Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint), CRM software. Communication Skills: Good verbal and written communication in English, Hindi & Bengali. Interpersonal Skills: Ability to handle customer queries with patience and professionalism. Organizational Skills: Ability to multitask and manage time efficiently. Why Join Us? Opportunity to work with a leading Finance solutions provider. Career growth and skill development opportunities. Friendly and professional work environment. How to Apply: Interested candidates can send their resumes to assistance@sbcreationgroup.com or contact us at +91 8777076816 . Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person
Position: Marketing Executive Location: 2nd Floor, Golpark, 36, Ballygunge Gardens, Gariahat, Kolkata, West Bengal 700019 Job Type: Full-time Experience: 2-3 years Salary: 20,000/- to 25,000/- Job Summary: We are seeking a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing effective marketing strategies to promote our products and services, enhance brand awareness, and drive sales growth. This role requires a proactive individual with strong communication, negotiation, and organizational skills. Key Responsibilities: Market Research & Analysis: Conduct market research to identify trends, customer preferences, and competitor activities. Analyze sales data and customer feedback to improve marketing strategies. Brand Promotion & Awareness: Develop and implement marketing campaigns, events, and promotions. Coordinate with the sales team to align marketing efforts with business goals. Participate in industry events, trade shows, and exhibitions to represent the company. Customer Engagement & Relationship Management: Build and maintain strong relationships with customers, distributors, and business partners. Conduct presentations and product demonstrations to potential clients. Gather and analyze customer feedback to improve marketing strategies. Sales Support & Lead Generation: Assist the sales team by generating leads and identifying new business opportunities. Develop promotional materials such as brochures, presentations, and case studies. Conduct field visits to meet potential clients and understand their requirements. Marketing Collateral & Communication: Work closely with the design and content teams to create compelling marketing materials. Draft and distribute press releases, newsletters, and product updates. Ensure all marketing materials align with the company's branding and messaging. Reporting & Performance Tracking: Monitor the effectiveness of marketing campaigns and prepare performance reports. Suggest improvements based on campaign analysis and business goals. Key Requirements: Educational Qualification: Bachelor’s or Master’s degree in Marketing, Business Administration, or a related field. Experience: 2-3 years of experience in marketing. Skills: Strong communication and negotiation skills. Ability to work independently and as part of a team. Excellent organizational and time-management skills. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to travel as needed for marketing and business development activities. Preferred Qualifications: Experience in offline marketing, event management, and brand promotion. Prior experience in handling B2B or B2C marketing campaigns. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Experience: Marketing: 2 years (Required) Language: English, Hindi, Bengali (Required) Work Location: In person
Responsible for day-to-day Client follow-ups, Client relationships, Telecalling, and business development in terms of Leads to client conversion. Should be fluent in English, Hindi & Bengali. Must be a Graduate. Should have practical knowledge in basic computer skills . Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Ability to commute/relocate: Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Telecaller: 2 years (Preferred) Language: Hindi (Preferred) English (Preferred) Bengali (Preferred) Work Location: In person