SAS CitDev Associate Engineer, Analyst

We are seeking a skilled AI engineer to design, develop, and maintain AI-powered chatbots and conversational systems using Dialogflow CX, Vertex AI, and Terraform. The candidate will possess strong programming skills in Python and expertise in deploying scalable AI models and infrastructure through Terraform and Google Cloud Platform (GCP). This role involves collaborating with cross-functional teams to deliver intelligent and automated customer service solutions.

Your key responsibilities

• Design and implement AI-driven chatbots using Dialogflow CX and Vertex AI.
• Develop, test, and deploy conversational flows, intents, entities, and integrations.
• Implement Terraform to manage and provision cloud infrastructure for AI models.
• Utilize GCP services to deploy and manage AI models and infrastructure.
• Develop, maintain, and optimize Python scripts for data processing, model training, prompting, and deployment.
• Collaborate with data scientists to integrate ML models within Dialogflow CX.
• Ensure data security, scalability, and reliability of AI systems.
• Monitor and debug issues in chatbot performance and provide timely resolutions.
• Create and maintain technical documentation for AI systems and infrastructure.

Your skills and experience

• Proven experience with Google Cloud Platform (GCP) services, including but not limited to Compute Engine, Cloud Storage, BigQuery, and AI Platform.
• Strong programming skills in Python.
• Experience with Terraform for infrastructure as code.
• Hands-on experience with Dialogflow CX and Vertex AI.
• Familiarity with deploying and managing scalable AI models and infrastructure.
• Excellent problem-solving skills and attention to detail.
• Ability to collaborate effectively with cross-functional teams.