5 - 10 years
7 - 17 Lacs
Posted:1 day ago|
Platform:
Hybrid
Full Time
JD- Seeking a versatile and skilled professional to manage and execute a variety of tasks in a SuccessFactors Managed ServicesSupport engagement The ideal candidate will be responsible for overseeing module specific incidents and problems management along with supporting Half yearly releases of SuccessFactors Skills Good understanding of SuccessFactors Platform SuccessFactors Employee Central Core with Active certification SuccessFactors Performance and Goal Management Excellent customer service abilities Ability to conduct SF Compensation and Performance Goals Management training Strong communication and interpersonal skills Roles and responsibilities Client Support Offer continuous support to projects addressing any issues or queries related to SuccessFactors modules System Maintenance Ensure the SuccessFactors system is running smoothly by performing regular maintenance and updates Incident Management Handle and resolve incidents and service requests in a timely manner Performance Monitoring Monitor system performance and implement improvements to enhance efficiency User Training and Documentation Provide training to endusers and create comprehensive documentation for system processes and configurations Stakeholder Communication Maintain effective communication with stakeholders to ensure their requirements are met and to provide updates on system performance and enhancements Compliance and Best Practices Ensure that the system complies with industry standards and best practices Skills Mandatory Skills : SuccessFactors Compensation & Variable Pay Good to Have Skills : SAP Process Modelling Suite (Signavio, ARIS, Visio)
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