Job
Description
Key Responsibilities SAP System Administration & Operations Perform daily SAP BASIS administration tasks, including system monitoring, performance tuning, health checks, and troubleshooting across SAP landscapes such as ECC, S/4HANA, BW, CRM, SRM , etc. Manage and monitor SAP background jobs, print and spool administration, and batch management. Administer SAP user accounts, roles, and authorizations ensuring compliance with security policies. Configure and maintain the SAP Transport Management System (TMS) to enable smooth code and configuration deployments across environments. Implement and manage SAP client administration activities including client copies and deletions. Installation, Upgrades & Migrations Lead and participate in SAP system installations, upgrades, and patching activities (e.g., Support Pack Stacks, Enhancement Packs, Kernel upgrades) with minimal downtime. Execute SAP system migrations such as OS/DB migrations, heterogeneous system copies, and S/4HANA conversions. Assist in planning and executing disaster recovery strategies and backup/restore procedures for SAP systems and underlying databases. Database Administration Perform database administration tasks for SAP-supported databases such as SAP HANA, Oracle, SQL Server, IBM Db2 (specify relevant). Monitor database performance, perform optimizations, manage indexes, and ensure data integrity. Manage database backups, recovery processes, and replication activities. Performance Monitoring & Optimization Proactively monitor SAP system performance using tools like SAP Solution Manager, CCMS , and native database monitoring tools. Identify and resolve performance bottlenecks, analyze SAP dumps, and optimize system parameters for peak efficiency. Cloud & Integration (If Applicable) Manage SAP systems deployed on cloud platforms like AWS, Azure, GCP (specify relevant platforms). Understand cloud infrastructure, network configurations, and security best practices within cloud environments. Support integration of SAP systems with third-party applications and services (e.g., via SAP PO/PI, CPI ). Troubleshooting & Support Provide expert-level support for complex SAP BASIS issues, collaborating with functional teams, developers, and external vendors (e.g., SAP OSS). Analyze system logs, traces, and dumps to diagnose and resolve technical problems efficiently. Participate in on-call rotation for critical production support as required. Documentation & Best Practices Create and maintain comprehensive technical documentation including system architecture diagrams, SOPs, installation guides, and troubleshooting manuals. Ensure compliance with SAP best practices and organizational standards.
