Job
Description
JD: Strong hands-on experience with Lightning Web Components (LWC). In-depth knowledge and implementation experience of Salesforce Service Cloud. Proficient in Apex, Visualforce, SOQL/SOSL, and Salesforce configuration. Experience with integration patterns using REST/SOAP APIs. Work closely with Salesforce developers and administrators to design solutions, configure Salesforce CRM modules, and customize features based on business requirements. Proficiency in Salesforce Lightning Experience, Sales Cloud, Service Cloud, and Salesforce CP (Configure, Price, Quote) functionalities. Support post-implementation activities, such as data migration, integration testing, and production support. Create and maintain documentation, including process flows, data models, system configurations, and user guides. Manage and prioritize the product backlog, sprint planning, and release management activities using Azure DevOps (ADO) tools. Perform user acceptance testing (UAT) and facilitate user training and adoption of Salesforce solutions. Monitor and report on project progress, issues, and risks, ensuring timely resolution and escalation as needed. Good understanding of Salesforce governor limits and performance optimization. Experience working with offshore/onshore delivery models. Strong leadership, communication, and team management skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
