Salesforce LWC Professional

Role Purpose

The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters

Do

1. Instrumental in understanding the test requirements and test case design of the product

2. Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
3. Implementation of Wipros way of testing using Model based testing and achieving efficient way of test generation
4. Ensuring the test cases are peer reviewed and achieving less rework
5. Work with development team to identify and capture test cases, ensure version
6. Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
7. Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

1. To design and execute the automation framework and reporting

2. Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
3. Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns
4. Detect bug issues and prepare file defect reports and report test progress
5. No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLAs and norms
6. Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders
7. Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

1. Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution

2. Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
3. On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
4. Updates of accurate efforts in eCube, TMS and other project related trackers
5. Timely Response to customer requests and no instances of complaints either internally or externally

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Lead Test Engineer and Project Manager

Regular reporting & updates

Software Developers

For work coordination and support in providing testing solutions

External

Clients

Provide apt solutions and support as per the requirement

Display

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill

  • Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization -

    Competent

  • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk -

    Expert

  • Technical knowledge - knowledge of various testing tools, automation tools, customization and its implementation at the client site -

    Expert

Competency Levels

Foundation

Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent

Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert

Applies the competency in all situations and is serves as a guide to others as well.

Master

Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

• Behavioral Competencies

  • Formulation & Prioritization
  • Client centricity
  • Execution Excellence
  • Passion for Results
  • Confidence

Deliver

No.

Performance Parameter

Measure

1.

Understanding the test requirements and test case design of the product

Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros

2.

Execute test cases and reporting

Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score